Faculty members in a department usually rely on the assistance of a single departmental administrative assistant, who must try to accommodate the various requests for support services which come from the several members of the department. Many administrative assistants support multiple departments/programs. It is important, therefore, that faculty members plan their work in advance so that the departmental administrative assistant is given adequate time to complete assignments when needed.

Since there may be times when a departmental administrative assistant has an overload of top priority work, faculty members who find that their departmental administrative assistant cannot take care of their work within a reasonable period of time should check with their divisional administrative assistant to see if other help is available.

The full job description for Academic Administrative Assistants is provided by Human Resources.  A more detailed description of the competency tasks is available from the chair of the department, program chair, or your administrative assistant.